AWARENESS: Build awareness of WHAT is being said on social media and HOW this is affecting your brand around the world.

INTELLIGENCE: Gather intelligence on WHO is talking about your brand and WHERE these conversations are happening.

PROTECTION: Discover WHY your customers are unhappy. Resolve complaints WHEN they happen. Protect your brand.

“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.”

Warren Buffett

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