AWARENESS: Build awareness of WHAT is being said on social media and HOW this is affecting your brand around the world.
INTELLIGENCE: Gather intelligence on WHO is talking about your brand and WHERE these conversations are happening.
PROTECTION: Discover WHY your customers are unhappy. Resolve complaints WHEN they happen. Protect your brand.
“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.”
“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.”
Warren Buffett
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Latest News
When customers go Rogue on social media
webmaster2019-08-08T18:48:58+10:00August 8th, 2019|Comments Off on When customers go Rogue on social media
When customers go Rogue on social media. Every corporation has its flaws. These flaws could
How a refusal of a $1200 travel voucher resulted in a $180 Million decrease in valuation!
webmaster2019-08-05T17:58:25+10:00July 30th, 2019|Comments Off on How a refusal of a $1200 travel voucher resulted in a $180 Million decrease in valuation!
Reputation management in a corporation is EVERYONES responsibility. United Airlines is one of the best
