About

Mission Statement

IC3 Solutions specialise in reputation management and brand protection for large corporations, through social monitoring, OSS platform development and process review / improvement practices.

We are regularly referred to as the “Consumer Advocate” as we bring you a consumer perspective of your products and services and help you improve brand loyalty and customer satisfaction through our innovative solutions.

Our reputation management process is completely transparent with access to real-time statistics as well as constant feedback and education on consumer sentiment.

With vast experience in consumer advocacy and direct involvement with the Government on the review of the Australian Consumer Law, we are your ideal partner to assist with reviews, recommendations and outcomes to ensure your customers remain loyal to your brand.

Ashton Wood

General Manager

With a background of over 20 years in the corporate ICT industry, Ashton has worked with a number of the world’s biggest companies, spending much of his career in Melbourne and Singapore.

Watching the impact Social Media was having on these big companies and aware of the direction in which marketing was now taking, Ashton created IC3 Solutions with a motivation to assist businesses in understanding their consumers.